At XYZ Cultural Technology, we are committed to ensuring our clients are satisfied with the solutions we provide. Our after-sales service team is here to help you manage your equipment so you can focus on your core business and deliver a continuously improved user experience.
We offer our services to more than 1,000 partners, many of whom opt for a service contract with us. We understand that each of clients has unique needs and operational realities. Accordingly, the wide range of solutions we offer makes it possible to personalize our approach to suit individual specifications.
Our team of 18 certified technicians boast a diverse, multidisciplinary expertise and are dedicated to staying up on the latest technological advances. We have developed a series of training programs with our manufacturing partners to ensure our team members have access to the latest updates, so that we can pass along the benefits to our clients.
To support our after-sales service, we use a state-of-the-art software solution to manage inventories, warranties, service calls and more.
Our call centre is open 24 hours a day, 7 days a week, to answer your enquiries any time of the day or night.